Full payment is required to secure your date. However, if you need a payment plan we can discuss further and create one for you. Full payment is due a week prior to your event date. If the order is cancelled, only 50% of the amount total will be refunded.
Orders are booked and scheduled as soon as payment is received. No payment, no order.
Orders are booked based on a first come first serve basis. This means I will do a follow-up confirmation within 24-48hrs. Depending on the order requested, I may take 1-2 orders for that day.
Once the date has been secured, I will update the calendar. Always refer to the calendar prior to submitting request.
I will reach out closer to the event date and provide my address, request remaining balance and to schedule a pick-up time.
All orders must be picked up in a timely manner. I work around your schedule so that it does not interfere with other orders being picked-up that day or who have requested delivery services.
Thank You!
~Ester
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