Policy Terms:

Full payment is required to secure your event date. If a payment plan is needed, this may be discussed and arranged in advance. All balances must be paid in full no later than one week prior to the event date. In the event of cancellation, only 50% of the total order amount will be refunded.

Orders are confirmed and scheduled upon receipt of payment. Orders will not be processed without payment.

Orders are accepted on a first-come, first-served basis. A follow-up confirmation will be provided within 24–48 hours. Once a date has been secured, the calendar will be updated accordingly.

I will contact you closer to the event date to provide the pickup address, request the remaining balance, and schedule a pickup time.

All orders must be picked up in a timely manner. Pickup times are scheduled to accommodate your availability while ensuring they do not interfere with other scheduled pickups or deliveries for that day.

Thank You!

~Ester